Sugar Hill was incorporated in 1939, and local legend says it got its name from a wagonload of sugar spilled on a hilltop on the way from Buford to Cumming. Most of its homes are much newer: about 83% were built in 1990 or later, so many original roofs are now coming due. Emergency Roofing Solutions inspects, tarps, repairs and replaces roofs across Sugar Hill, and a live person answers 24/7.
Personally Reviewed & Fact Checked by J. Brown
Or call 404-474-4222 — 24/7
Background: the Eagle Theatre on West Broad Street. Photo: John Phelan, Wikimedia Commons (CC BY 4.0).
Real jobs from our crews, documented in our job files.

A new roof inside the city limits. We photographed it by drone as our crew finished in October 2025.

A new roof inside Sugar Hill’s city limits. We photographed it by drone as our crew finished in September 2023. We’ve also completed a job in the city on Sadie Court.

About 53% of Sugar Hill’s homes were built between 1990 and 2009. Many of those original roofs are 17 to 36 years old and at or near their first replacement.
On the evening of June 28, 2025, storms brought numerous trees down along Sugar Crest Drive, including on at least two homes.
On the evening of April 10, 2025, quarter-size hail fell near Drake Street and Swimming Pool Road, just across the Buford line, less than a mile from downtown.
Some homes inside Sugar Hill have Buford or Suwanee mailing addresses. We serve them all, and help you pick a shingle and color that fit your HOA’s guidelines.
From National Weather Service surveys, NOAA storm records and local news.
Around 8:50 p.m., numerous trees came down along Sugar Crest Drive, including on at least two homes, and a tree fell on a porch nearby. About 2 miles south of downtown, trees and a fence came down on Two Bridge Court.
Quarter-size hail fell near Drake Street and Swimming Pool Road, just across the Buford line, around 8:39 p.m. The same storms dropped golf-ball-size hail on GA 400 near exit 13 in Cumming.
Freezing rain was forecast to reach northern Gwinnett late on January 24, and up to a quarter inch of ice fell in parts of metro Atlanta.
We check every slope, the flashing, vents and gutters, and the attic if you have a leak. You get clear photos of what we found, good or bad.
We tell you whether you need a repair or a replacement, and why, with a line-item estimate. If it is storm damage, we document it for your insurance company and can meet your adjuster on site.
Our crew does the work, protects your landscaping, cleans up the nails and debris, and walks the finished roof with you.
Nearby, we also work in Suwanee, Buford, Duluth, Lawrenceville and Cumming. See all areas we serve.

Not always. Many homes that age have been re-roofed at least once. A free inspection shows the age and condition of the current roof and whether a repair or a replacement makes more sense.
Hail bruises are hard to see from the ground. We inspect up close, mark what we find in chalk and photograph each slope, so you and your adjuster can see it.
Yes. We help you pick a shingle and color that fit your HOA’s guidelines before work begins.
Yes, from downtown and West Broad Street to Sugar Hill-area neighborhoods like Wild Timber, The Links and Level Creek, plus nearby Suwanee, Buford and Rest Haven.
At Emergency Roofing Solutions, we make roof repairs and replacements accessible with flexible financing options. Whether you’re facing storm damage or need a full replacement, we offer:
Tell us about your roof and we’ll get back to you. Prefer to talk? Call 404-474-4222, 24/7.
Workers were fast and efficient. They did an excellent job in such a short time. I will highly recommend them in the future to anyone who has roofing needs. And Ricky was most helpful as well.
Ricky was an awesome salesman and I will tell all my friends about him
Working with Ricky was an awesome experience. He kept me informed every step of the way. His service hands down was the best. I will recommend him to my family and friends.
Ricky was amazing throughout the process. He answered all my questions. The crew was great and they cleaned before they left. The roof looks great.
Working with Ricky has been amazing. Hands down would recommend
Jabari Bulger came to my door after seeing that my roof was seriously in need of replacement. He walked me through the process with insurance and the roof replacement seamlessly. I'm very happy with my choice to use Emergency Roofing Solutions.
Jabari was knowledgeable, friendly, honest, and very helpful during the entire process.
I highly recommend ERS. Jabari and his crew were professional and were attentive to our needs. I am especially grateful because this was our first roof replacement, and he guided us through the - at times - arduous process. His colleague John was very courteous and reassuring on the build date. Go with ERS!
I hired Emergency Roofing Solutions after learning my roof, which had been updated before I bought the house, was missing proper ventilation. I had been noticing issues early on, especially in the summer, condensation around my HVAC unit, poor airflow, and my system working much harder than it should to keep the house cool. Cas…
Ricky Downs is wonderful and I will recommend him to all my family and friends