Roofing Questions & Answers
Have a question about your roof? Here are the answers to what homeowners ask us most, from emergency leaks and storm damage to roof replacement and insurance claims. Don’t see your question? Call 404-474-4222 or request a free roof assessment below.
Or call 404-474-4222 — 24/7
Emergencies & repairs
How quickly can you respond to an emergency?
Call 404-474-4222 any time, day or night. Our 24/7 team can often be on-site within hours to tarp the roof and stop further damage.
My roof is leaking right now. What should I do?
Move valuables away from the leak, catch the water with buckets or towels and turn off power to the area if water is near lights or outlets. Don’t climb on a wet roof. Call us and we’ll secure it. See Emergency Roof Tarping.
Can you repair my roof instead of replacing it?
Often, yes. If the damage is limited, like a few missing shingles or a small leak, a repair may be all you need. We’ll tell you honestly during the inspection.
How can I tell if a storm damaged my roof?
Look for missing or creased shingles, dents on gutters and vents, granules in your gutters or water stains on your ceiling. Hail damage is often hard to see from the ground, so a free inspection is the surest way to know. See Storm Damage.
Roof replacement & inspections
What happens during a free roof inspection?
We check the roof for storm damage, leaks and structural issues, inside and out, then walk you through what we found with photos and our recommendations.
How do I know if I need a new roof?
Common signs include curling or missing shingles, lots of granules in the gutters, repeated leaks, sagging areas and a roof that’s reaching the end of its expected life. We’ll tell you whether a repair or a replacement makes more sense.
What types of roofs do you work on?
We work on asphalt shingle, metal and flat roofs for both homes and commercial properties.
How long does a roof replacement take?
It depends on the size of the roof, the materials and the weather. We’ll give you a timeline with your estimate so you know what to expect.
How do I get my roof ready for storm season?
Clear debris, trim overhanging branches and keep your gutters clean. A professional inspection before storm season can catch small problems before they turn into leaks.
Insurance, service area & working with us
Will my insurance pay for a new roof?
If your roof was damaged by a covered event like hail or wind, your policy may cover the repair or replacement, minus your deductible. See our Insurance Assistance guide for how the process works.
Do you help with insurance claims?
Yes. We inspect and document the damage with photos and can meet your adjuster on site. You stay in charge of your claim. Learn more on our Insurance Claims page.
What areas do you serve?
We serve Metro Atlanta and North Georgia. See the full list on our Areas Served page.
How long have you been in business?
We’ve been protecting homes across Metro Atlanta and North Georgia for more than 6 years.
Is the roof inspection really free?
Yes. There’s no cost and no obligation. Request one with the form below or call 404-474-4222.